OUR Requirements

Written proof of vaccinations must be provided for each pet prior to admission to our facility.  We require:  

• DHLP-CPV 
• Rabies
• Bordetella

​​be current (not expired) as directed by your veterinarian.  Titers testing with acceptable antibody levels are accepted at our discretion.  Dogs should be in good health, free from fleas, ticks and matts; and should be given a routine heartworm preventative.  All dogs over 6 months old should be spayed or neutered in order to participate in daycare.  We will consider un-altered pets on a case-by-case basis, but they may not be allowed to play freely with other dogs.  If separated, they will be walked and/or allowed to play in an area alone when not kenneled. 

We strive to provide a safe, happy and healthy environment for all of our furry guests.  Due to the fact that puppies have immature immune systems and are more susceptible to illness, we have rules in place in order to protect them (as well as the other pets in our care).  We require written proof that all puppies who enter our facility have completed all 3 rounds of their puppy booster shots, as well as Rabies and Bordetella.  Puppies need to be at least 4 months of age before starting in our daycare program and may be subject to nap time, lunches, etc.  Also, bear in mind, that while we can help build basic manners  - and your puppy will learn from group interactions -  this is not a training scenario and we cannot potty train, teach tricks or guarantee your puppy may not learn some naughty behaviors from his friends.   

 Appointments are not required for daycare once you have passed your initial evaluation day.  However, there are times when we need to allow for space and staffing requirements, so we ask that you make an appointment for the following:

• Your initial meeting and/or tour of the facility
• Your first day of daycare 
• Baths and nail trims
• ALL boarding
• Daycare and boarding during Major Holidays
•  Any time you need to drop off or pick up outside normal business hours

Though deposits are not needed most of the year, we do require a deposit to hold reservations over major Holidays (Spring Break, Thanksgiving, Christmas and New Years).  Deposit is $100 and must be paid within 10 days of reservation.   Please remember that we are a small facility and we are holding your reservation request pending your pet's arrival. When we reach our total occupancy capacity, we have to refuse reservation requests and turn business away.  If you do not cancel your reservations in a timely manner, we may be unable to re-book the space we have held for you. Because of that, deposits are: 

• 100% refunded if cancelled within 7 days of reservation
• 50% refunded if cancelled within 4-7 days of reservation
• Not refunded if cancelled less than 3 days prior to reservation or customer is a NO-SHOW

At this time, we are accepting new daycare dogs but are very limited in on-site boarding space.   If you are an existing customer who has been here before, we will continue to board on-site as space allows and whenever possible.  If you are interested in dog walks, home visits, check ins, overnight pet-sitting (in your chosen hosts home), house-sitting (in your home) or other off-site services, please contact Wag Time-Pet Services at 214-384-4111 or 214-364-2555.   

For daycare, baths or nail trims,  please feel free to contact us to help answer your questions, and help determine whether Wag Time will be a good fit for your  needs.  If  you decide to enroll, we will help you through the process and make an appointment to get you started.  Please keep in mind that we do need to schedule your dog's first day of play so we can be sure to have extra staff available for introductions.